I have to gather the clan when it is time to use Securus to talk to our grandfather who has been in jail for a crime he did not commit for a long time. Out family has exhausted every opportunity we have had to prove that someone else did the crime that he is in jail for, and we have been working with him for a long time so he knows what is going on.
I use Securus to talk to him because we had to make a change when the jails went to these secure systems. They were concerned about the security of the phone calls that were going into and out of the jail, and the lawyer I hired had the same concerns. We transitioned to Securus because it seemed like the best choice to me, and it was the one that our lawyer decided to use. Since I know that our lawyer has to be careful, I just went with what he picked.
I actually put the app from Securus on my phone because that was the way I was told to do it, and now I gather the whole clan to stand around the phone and talk to him. We still take trips to the jail, but they moved him to a federal prison that is really far away from home. We get around that by talking to him on the video calls from Securus.
I feel better knowing that Securus works because we can all gather as a family even if he is so far away. I have to say that I feel better knowing that our lawyer uses the same system, and maybe one day we will end this situation. Securus keeps us all connected because it combines security with a video call we all really needed.